Legal
Terms & Conditions – Access
Last Updated: June 2026
Services
Access provides luxury concierge and travel-related services including but not limited to:
- Hotel bookings
- Restaurant reservations
- Chauffeur services
- Yacht charters
- Private aviation
- Villas and private stays
- Fast Track services
- Events and experiences
- Travel itinerary planning
Access acts as a coordinator and intermediary between clients and third-party service providers.
Booking Confirmation
All requests are subject to availability and final confirmation. A request is only confirmed once:
- Access confirms it in writing
- Required payment has been received
Pricing & Payment
All prices are subject to change until booking confirmation. Pricing may include:
- Service fees
- Supplier charges
- Applicable taxes or government fees
Cancellation & Amendments
Any cancellation or modification after confirmation is subject to supplier policies. Bookings may be:
- Non-refundable
- Partially refundable
- Subject to cancellation fees
Liability
Access is not the owner or operator of hotels, restaurants, transportation providers, or third-party suppliers. Access is not liable for:
- Service quality issues
- Delays
- Cancellations
- Circumstances beyond reasonable control
Client Information
Clients are responsible for ensuring all provided information is accurate.
Special Requests
Some services rely on Access’s network and relationships. Access does not guarantee fulfillment of all requests.
Acceptable Use
Clients may not use Access services for unlawful or fraudulent purposes.
Intellectual Property
All website content is owned by or licensed to Access.
Changes to Terms
Access may update these terms at any time.
Governing Law
These terms are governed by the laws of Saudi Arabia.